The Career Survival Guide Dealing with Office Politics Brian OConnell

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.In short, they wantpeople with good etiquette skills.How do you know if you need to spruce up on your businessmanners? Here are a few keys:" If your idea of etiquette is not cutting in front of the guy infront of you at the big keg party, you might be short on busi-ness etiquette." If you order the duck l orange at a business meal and proceedto eat it with your hands, you might be short on businessetiquette.THE CAREER SURVIVAL GUIDE 181" If you re one of those people who likes to type your e-mailsin capital letters, you might be short on business etiquette." If you leave phone calls unreturned and e-mails unanswered,you might be short on business etiquette." If you travel a lot and insist on packing a steamer trunk fullof your stuff for the trip, you might be short on business eti-quette (and nobody will want to travel with you)." If you have a handshake so weak that it gives your grand-mother the heebie-jeebies, you might be short on businessetiquette." If you interrupt people at meetings, on conference calls, andon the phone, you might be short on business etiquette." If you dress like you re going to appear on The Jerry SpringerShow instead of at a job interview, you might be short onbusiness etiquette." If you consider personal hygiene to be an overrated charac-ter trait, you might be short on business etiquette, althoughnot on flies." If you preface every remark you make to your coworkers,managers, and clients with an obscenity or two, you mightbe short on business etiquette.THE DEVIL S IN THE DETAILSThere s a wonderful saying from Proverbs 15:23,28: How wonder-ful it is to say the right thing at the right time.A good man thinksbefore he speaks; the evil man pours out his evil words without athought.182 THE CAREER SURVIVAL GUIDELoosely translated, this means that what you don t know aboutbusiness etiquette can kill your career.Whether it s knowing whichone s the bread plate or what time to arrive for a job interview, thesubtle nuances of business etiquette can distinguish and elevate youfrom the lumbering clods and ham-handed oafs who don t bother bon-ing up on the business niceties.Why the big deal over a salad fork or a handshake? Because if youcan t conduct yourself professionally in business and social situations,people assume, fairly or not, that you lack the care and self-control nec-essary to be executive material.Etiquette means presenting yourself ina way that shows that you mean to be taken seriously.It also means mak-ing people comfortable around you and you around them.With business etiquette, you increase your visibility and respectaround the workplace.People will remember that you sent a condo-lence card after the death of a loved one or helped the interns clean upthe conference room after a business lunch.They ll notice that you rethe first one to greet a new staffer or say please and thank you notjust to the chief executive officer (CEO) but also to the cleaning staff.Let s face facts.Given the option of promoting the guy who lit-erally licks his plate clean at a client dinner and addresses the waiteras Hey, you or the person who conducts himself with class and isa pleasant conversationalist during the meal, who would you chooseif you owned the business? If you want to stay in business long, you lltake your chances with the employee who can handle himself in pub-lic and make your company look good doing so.TIPS ON OFFICE ETIQUETTEThere s no shortage of gaffes and blunders awaiting the career pro-fessional unwise in the ways of business etiquette.Here are some dosand don ts of office etiquette.Do.THE CAREER SURVIVAL GUIDE 183Wait to be invited into someone s office or cubicle.No, I don tmean a written invitation.But barging into someone s work-space without consent is a sign that the offender has norespect for the other person s privacy.A simple knock on thedoor or a quick call ahead of time should do the trick.Avoid using the speakerphone.Unless you re fortunate enoughto have an office and can close the door, don t pump up thevolume and share your phone calls with your coworkers [ Pobierz całość w formacie PDF ]

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